The Buyer expressly declares to make the purchase for purposes unrelated to the commercial or professional activity.

Supplier identification

The goods subject to these general terms and conditions are offered for sale by SOCIETÁ AGRICOLA FATTORIA VALACCHI S.R.L. (VAT number: IT06926460483) based in Via di S. Appiano 47, Barberino Tavarnelle 50028 (Firenze) – E-mail: – ​​hereinafter referred to as the “Supplier”.


The expression “online sales agreement” means the purchase and sale contract relating to the Supplier’s movable tangible goods, stipulated between the latter and the Buyer as part of a remote sales system through telematic tools, organized by the Supplier .

The term “Buyer” means the consumer who is a natural person making the purchase, referred to in this contract, for purposes not related to any commercial or professional activity.

The term “Supplier” means the person indicated in the epigraph or the person providing the information services.

Object of the contract

With this contract, respectively, the Supplier sells and the Buyer remotely purchases the movable tangible good indicated and offered for sale on the website via telematic tools.

The e-commerce activity carried out through the website is aimed exclusively at end users who are consumers, over the age of 18 and in accordance with the current provisions on electronic commerce.

The Buyer warrants that he is over the age of 18 and that the person who will receive the shipment of the products ordered on the aforementioned site will also be over the age of 18.

The Supplier reserves the right not to process orders that are in contrast with the current provisions on the purchase and delivery of wine and spirits, or that are not carried out by subjects who cannot be qualified as consumers.

How to stipulate the contract

The contract between the Supplier and the Buyer is concluded exclusively through the Internet by accessing the Purchaser at, where, following the procedures indicated, the Buyer will formalize the proposal for the purchase of goods.

Conclusion and effectiveness of the contract

The purchase contract is concluded through the exact compilation of the request form and the consent to purchase expressed through the adhesion sent online or with the compilation of the form / form attached to the online electronic catalogue at www.fattoriavalacchi. it and the subsequent sending of the form / module itself, always after viewing a web page summarizing the order, printable, which shows the details of the ordering party and the order, the price of the purchased goods including shipping costs and any additional accessory charges, payment methods and terms, the address where the goods will be delivered and the billing address.

When the Supplier receives the order from the Buyer, he sends a confirmation e-mail which also contains the data listed above.

The contract is not considered finalized and effective between the parties in default of what is indicated in the previous paragraph.

Methods of payment and refund

Any payment by the Buyer can only be made by means of one of the methods indicated in the appropriate web page by the Supplier.

Any refund due to the Buyer will be promptly credited with the same method used by the Buyer for payment, and in case of legitimate exercise of the right of withdrawal, at the latest within 30 days from the date on which the Supplier became aware of the withdrawal.

Delivery times and methods

The Supplier will deliver the selected and ordered products, in the manner chosen by the Buyer or indicated on the website at the time of purchase of the goods, as confirmed in the confirmation e-mail.

Shipping times (meaning the times within which the Supplier delivers the goods to the courier for delivery to the Buyer) vary from 5 to 7 working days from the date of the confirmation email sent by the Supplier. In the event that the Supplier is unable to ship within this period, the Buyer will be promptly notified by e-mail.


All sales prices of the products displayed and indicated on the website are expressed in euro and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code

The sales prices referred to in the previous point are inclusive of VAT and / or any other tax, except as specified on the website regarding any additional charges (eg customs duties) to be paid by the Buyer.

Availability of products

The Supplier ensures through the electronic system used the processing and fulfilment of orders without delay.

The Supplier’s computer system confirms the successful registration of the order as soon as possible by sending the User a confirmation by e-mail.

Limitation of Liability

The Supplier assumes no responsibility for inefficiencies attributable to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, from executing on time agreed to the contract.

The Supplier is not responsible for any fraudulent or illegal use that may be made by third parties, of credit cards, checks and other means of payment, upon payment of the products purchased on the website the hypothesis of wilful misconduct or gross negligence of the Supplier, it is henceforth agreed that, should the Supplier’s liability in any capacity towards the Buyer be ascertained – including the case of total or partial non-fulfilment of the obligations assumed by the Supplier towards the Buyer as a result of the execution of an order – the Supplier’s liability cannot exceed the price of the Products purchased by the Purchaser and for which the dispute has arisen.


The essential characteristics of the products offered by the Supplier are presented with specific product sheets, visible directly on the web site. However, the images and colours of the products offered for sale may not correspond to the real ones due to the Internet browser and monitor used.

All products are shipped with suitable packaging. If at the time of delivery the cartons are damaged, tampered with, or with obvious signs of breakage, please refuse collection.

Right of withdrawal

The Buyer has 14 days, starting from the date of confirmation of the order by the Supplier, to exercise his right of withdrawal in accordance with the provisions of Articles 52 et seq. of the Consumer Code (Legislative Decree no. 206/2005). As required by the aforementioned legislation, in the event that the Buyer wishes to exercise the right of withdrawal when he has already received the goods, the same must be returned in the same condition in which it was received. Therefore the packaging must be intact.

No packages, packaging or objects that have been used or are not in their original condition will be accepted. In addition to returning the object or objects, the Buyer must contact the Supplier and before shipping he must wait for the acceptance by the Supplier of the request for withdrawal. Once the item or items have been received by the Supplier, and after checking the condition of the goods, if these correspond to the standards mentioned above, the price paid for the purchase of the products will be refunded to the Buyer within 30 days. As required by Article 57 of the Consumer Code, the costs incurred for the return of the goods to the Supplier will be borne by the Buyer.

Intellectual Property Rights

The Supplier holds all the rights on the trademarks and distinctive signs of its ownership, all copyrights and all other rights relating to the Products sold and to the contents, information, images, videos and databases contained on the web site. The reproduction, publication and transfer to third parties, or other forms of use and exploitation of these rights without the prior written consent of the Supplier are expressly prohibited.

Jurisdiction and competent court

The contract concluded between the Supplier and the Buyer is governed and interpreted according to Italian law. For any dispute that may arise in relation to the execution, interpretation and termination of each contract concluded between the Parties, the Buyer’s place of residence or elective domicile will be competent.